Job #: 122643
Job Title: Systems Engineering Analyst - Documentum
Job Family: Information Management and Technology
Job Type: Professional & Technical
Grade: GE
Location: Chennai, India
Recruitment Type: Local Hire
Language Requirement: English [Essential]
Closing Date: 30-Nov-2012
Background / General description:
The World Bank Group is a global financial organization based in downtown Washington, D.C., with offices in 120+ countries. At the World Bank Group (WBG) we have made the world's challenge—to reduce global poverty—our challenge. Our mission is to improve people’s well-being in developing countries through environmentally sustainable development. We are not a bank in the common sense.The World Bank provides loans, policy advice, technical assistance and knowledge sharing servicesto low and middle income countries to promote growth, create jobs and empower people.
IMT’s Technology and Engineering department is responsible for providing and maintaining the IT infrastructure framework, which supports staff and business applications in an efficient and cost-effective manner. The department strives to provide quality services to meet a variety of business requirements and its performance is regularly assessed by means of industry relevant benchmarks and annual certification/compliance with standards frameworks, including SOX, ISO2000,and ISO27001.
The scope of activities for IMT’s Technology and Engineering department includes a wide range of services, including data center operations, global network telecommunications, video-conferencing,desktop and server support for Windows, UNIX, and Linux, email, collaboration, portals, Web,financial and HR platform support with SAP and PeopleSoft. The services are tightly integrated and standardized in a way to provide 24x7 availability and transparency to WBG employees and clients around the world.
IMT’s Technology and Engineering department is proud of the quality of its cadre of ITprofessionals. Over the years it has emphasized the hiring of the right set of people, equipped with the means to adjust to a culture of excellence, and dedicated to promote IT as an enabler of the WBG’s core mission.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.
IMT’s Technology and Engineering department is responsible for providing and maintaining the IT infrastructure framework, which supports staff and business applications in an efficient and cost-effective manner. The department strives to provide quality services to meet a variety of business requirements and its performance is regularly assessed by means of industry relevant benchmarks and annual certification/compliance with standards frameworks, including SOX, ISO2000,and ISO27001.
The scope of activities for IMT’s Technology and Engineering department includes a wide range of services, including data center operations, global network telecommunications, video-conferencing,desktop and server support for Windows, UNIX, and Linux, email, collaboration, portals, Web,financial and HR platform support with SAP and PeopleSoft. The services are tightly integrated and standardized in a way to provide 24x7 availability and transparency to WBG employees and clients around the world.
IMT’s Technology and Engineering department is proud of the quality of its cadre of ITprofessionals. Over the years it has emphasized the hiring of the right set of people, equipped with the means to adjust to a culture of excellence, and dedicated to promote IT as an enabler of the WBG’s core mission.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.
Duties and Accountabilities:
The World Bank Group would like to seek expertise of a Documentum System Analyst to:
• Work with the Project Architect to define the system landscape required to support a reliable, robust and efficient infrastructure architecture.
• Install and administer the various components required to setup a complete Documentum system. The core components will be installed on a Sun Solaris suite of servers.
• Administer the software to create accounts, profiles, DocBases etc.
• Review and apply security related rules and constraints to the system
• Integrate Documentum with an authentication/authorization framework. SiteMinder (CA) or Microsoft AD.
• Integrate Documentun with SAP and Lotus-Notes
• Integrate Documentum with Share Point and Quikr (IBM)
• Establish tools to monitor and alert for system performances, outages etc.
• Create documentation for installation, upgrades and trouble shooting.
• Knowledge-transfer to inhouse staff
• Participate in discussions with the World Bank Group team and provide expert advice regarding Documentum Admin.
• Develop position papers and reports as needed.
• Provide hands-on support for installation, configuration and deployment of the suite of software that are required for the project deployment.
• Provide documentum administration. Have strong Documentum architecture knowledge; experience in using Documentum administration and development tools (Documentum Administrator, DQL, API, Workflow Manager, Developer Studio/Application Builder)
• Enable use of Web publisher or WebTop, creating workflow and lifecycles
• Fine tune the data-bases from performance and availability.
• Install and configure various components like Documentum, Captiva, RM
• Strong, proven track record in administering the infrastructure for large, distributed enterprise Documentum implementations.
• Hands-on experience in working with the storage team to recommend clustering strategy, tiered storage setup and overall storage configuration.
• Hands-on experience in working with Solaris sys admins in configuring HA, and capacity planning.
• Support of mission critical systems with focus on high availability, local and remote fail over capabilities.
• Adhere to Service Level agreements/Operational level agreements and take every possible step for high availability and resilient services.
• Ability to work independently with minimum supervision and/or as part of a team under different circumstances.
• Adhering to and enforce all Information security and system management Standards for hardware and software, including change management practices and institution policies.
• Strong troubleshooting, and analytical skills in solving access/security related issues
• Work with the Project Architect to define the system landscape required to support a reliable, robust and efficient infrastructure architecture.
• Install and administer the various components required to setup a complete Documentum system. The core components will be installed on a Sun Solaris suite of servers.
• Administer the software to create accounts, profiles, DocBases etc.
• Review and apply security related rules and constraints to the system
• Integrate Documentum with an authentication/authorization framework. SiteMinder (CA) or Microsoft AD.
• Integrate Documentun with SAP and Lotus-Notes
• Integrate Documentum with Share Point and Quikr (IBM)
• Establish tools to monitor and alert for system performances, outages etc.
• Create documentation for installation, upgrades and trouble shooting.
• Knowledge-transfer to inhouse staff
• Participate in discussions with the World Bank Group team and provide expert advice regarding Documentum Admin.
• Develop position papers and reports as needed.
• Provide hands-on support for installation, configuration and deployment of the suite of software that are required for the project deployment.
• Provide documentum administration. Have strong Documentum architecture knowledge; experience in using Documentum administration and development tools (Documentum Administrator, DQL, API, Workflow Manager, Developer Studio/Application Builder)
• Enable use of Web publisher or WebTop, creating workflow and lifecycles
• Fine tune the data-bases from performance and availability.
• Install and configure various components like Documentum, Captiva, RM
• Strong, proven track record in administering the infrastructure for large, distributed enterprise Documentum implementations.
• Hands-on experience in working with the storage team to recommend clustering strategy, tiered storage setup and overall storage configuration.
• Hands-on experience in working with Solaris sys admins in configuring HA, and capacity planning.
• Support of mission critical systems with focus on high availability, local and remote fail over capabilities.
• Adhere to Service Level agreements/Operational level agreements and take every possible step for high availability and resilient services.
• Ability to work independently with minimum supervision and/or as part of a team under different circumstances.
• Adhering to and enforce all Information security and system management Standards for hardware and software, including change management practices and institution policies.
• Strong troubleshooting, and analytical skills in solving access/security related issues
Selection Criteria:
• Minimum 4- 6 years of experience in Document Admin
• BE/BS in relevant Engineering Degree.
• Experienced in integration of Documentum with SharePoint (MOSS) as a collaboration front-end Documentum v6 experience is mandatory
• Documentum v6 integration with SAP and Lotus Notes is mandatory.
• Knowledge in Java, JSP, XML and DFC a plus.
Competencies:
Information Seeking - Utilizes a variety of information and data sources pertaining to organizational and professional trends.
Service Provider Assessment and Evaluation - Gathers and records data on specified vendors' services and products against defined requirements
Information Systems Knowledge - Resolves escalated problems of technical support.
Foundation Architecture Knowledge - Shows understanding of the concept and usefulness of foundation architecture in the development and deployment of software and hardware.
Risk Management - Reduces risk by solving day-to-day problems as they arise.
Business Function Knowledge - Assesses the needs of primary business functions.
Business Requirements Analysis - Gathers information to expand working knowledge of the business or product supported to include key processes and operational aspects that impact successful execution of business functions.
Network Technology Knowledge - Utilizes a range of tools and techniques for setting up and reconfiguring data and voice communications networks to meet changing business needs.
Product/Service Performance Analysis - Works in multiple operating systems and environments.
Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
• BE/BS in relevant Engineering Degree.
• Experienced in integration of Documentum with SharePoint (MOSS) as a collaboration front-end Documentum v6 experience is mandatory
• Documentum v6 integration with SAP and Lotus Notes is mandatory.
• Knowledge in Java, JSP, XML and DFC a plus.
Competencies:
Information Seeking - Utilizes a variety of information and data sources pertaining to organizational and professional trends.
Service Provider Assessment and Evaluation - Gathers and records data on specified vendors' services and products against defined requirements
Information Systems Knowledge - Resolves escalated problems of technical support.
Foundation Architecture Knowledge - Shows understanding of the concept and usefulness of foundation architecture in the development and deployment of software and hardware.
Risk Management - Reduces risk by solving day-to-day problems as they arise.
Business Function Knowledge - Assesses the needs of primary business functions.
Business Requirements Analysis - Gathers information to expand working knowledge of the business or product supported to include key processes and operational aspects that impact successful execution of business functions.
Network Technology Knowledge - Utilizes a range of tools and techniques for setting up and reconfiguring data and voice communications networks to meet changing business needs.
Product/Service Performance Analysis - Works in multiple operating systems and environments.
Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so.
Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
Knowledge, Learning and Communication - Actively seeks knowledge needed to complete assignments and shares knowledge with others, communicating and presenting information in a clear and organized manner.
Business Judgment and Analytical Decision Making - Analyzes facts and data to support sound, logical decisions regarding own and others' work.
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