Background
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UN Women, grounded in the vision of
equality enshrined in the Charter of the United Nations, works for the
elimination of discrimination against women and girls; the empowerment
of women; and the achievement of equality between women and men as
partners and beneficiaries of development, human rights, humanitarian
action and peace and security. Placing women's rights at the centre of
all its efforts, the UN Women leads and coordinates United Nations
system efforts to ensure that commitments on gender equality and gender
mainstreaming translate into action throughout the world. It provides
strong and coherent leadership in support of Member States' priorities
and efforts, building effective partnerships with civil society and
other relevant actors.
Under the guidance of the
Country Director, with day to day supervision from the Deputy Country
Director, the Operations Manager acts as an advisor to Senior Management
on all aspects of Country Office (CO) management and operations. This
includes strategic financial and human resources management, efficient
procurement and logistical services, ICT and common services consistent
with UN/UN Women rules and regulations. The main role is to lead
operations, ensuring smooth functioning of the CO/programmes/ projects
operations, consistent service delivery and constant evaluation and
readjustment of operations to take into account changes in the operating
environment as and when needed.
The Operations
Manager leads and guides the CO Operations Team and fosters
collaboration within the team, with programme staff and with other UN
Agencies with a client-oriented approach. The Operations Manager works
in close collaboration with programme and project teams in the CO,
operations staff in other UN Agencies, UN Women Bangkok Regional Center
and HQs staff and Government officials to successfully deliver
operations services.
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Duties and Responsibilities
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Summary of Key Functions:
- Provides strategic direction for UN Women operations in the Country
- Ensures well-managed and results-oriented operations
Provides strategic direction for UN Women operations in the Country
- Ensure
overall operations are carried out, effectively, efficiently, on
time and in a transparent manner, and in full compliance with UN
Women’s approved regulations, rules and procedures;;
- Determine optimal techniques/processes for improving effectiveness and efficiency of business operations;
- Ensure
CO business processes mapping and establishment of internal
Standard Operating Procedures (SOPs) in Finance, Human Resources
Management, Procurement, Assets Management, Logistical, and ICT
services.
- Knowledge building and sharing with
regards to management and operations in the CO, organization of
operations staff training, synthesis of lessons learnt/best
practices, and sound contribution to UN knowledge networks and
communities of practice.
- Establishment of
collaborative arrangements with potential partners, a Client
Relationship Management System for resource mobilization purposes
and appropriate operational partnership arrangements.
- Serve
as a member of the Country Management Team, and provide advice and
support to the Country Representative on operations issues;
Ensures well-managed and results-oriented operations
- Oversee
operational and staffing requirements for Programmes and their
component projects by participating in review meetings and
assessing the managerial and operational capacities of implementing
partners, in close collaboration with programme and technical
teams;
- Analyze operational aspects of project
inputs under both partners’ and UN Women execution in terms of
personnel, equipment, sub-contracts, procurement, training, etc.;
- Ensure
strategic and efficient management and monitoring of offices and
programmes financial resources, while exercising proper financial
controls and adherence to corporate financial policies, rules and
regulations.
- Develop appropriate alternative
solutions to meet programme and office objectives when deviation
from rules and regulations necessary, so as to ensure the timely
and transparent delivery of resources and financial reporting
therein;
- Maintain optimal staffing of offices
and projects through timely provision and training of human
resources applying HR tools and mechanisms and advise on
appropriate contract modalities. Implement and monitor HR policies
and incorporate HR systems including performance management;
- Management
& oversight of recruitment & contract management processes
in accordance with UN Women rules and regulations, including
implementing partner agreements.
- Supervise
implementation of corporate financial, procurement and HR systems
and ensure adequate training of staff and project personnel on
these issues.
- Maintain oversight for the
timely provision of goods and services for offices and programmes
following established corporate procedures regarding sub-contract
review and awarding of contracts both for programme and procurement
purposes and evaluate cost effectiveness;
- Manage UN Women assets and liabilities and ensure proper inventory control;
- Ensure
that UN Women interests are reflected in common system activities
related to common services and premises, cost-recovery, and
cost-sharing arrangements, privileges and immunities, entitlements
and salary surveys, security, etc. by participating actively in
inter-agency meetings and working groups;
- Ensure
corrective action taken as appropriate on audit findings,
advances, Purchase Orders and Requisitions, payments and other
financial/administrative issues;
- Participation in audit preparation as well as monitor, follow–up, and implement audit recommendations.
- Create enabling environment for high level performance of programme implementation.
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Competencies
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Core values and Guiding principles:
- Integrity:
Demonstrate consistency in upholding and promoting the values of
UN Women in actions and decisions, in line with the UN Code of
Conduct.
- Professionalism: Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
- Cultural
sensitivity and valuing diversity: Demonstrate an appreciation of
the multicultural nature of the organization and the diversity of
its staff. Demonstrate an international outlook, appreciating
difference in values and learning from cultural diversity.
Core competencies:
Ethics and Values:
- Demonstrate and safeguard ethics and integrity
Organizational Awareness:
- Demonstrate corporate knowledge and sound judgment
Development and Innovation:
- Take charge of self-development and take initiative
Work in teams:
- Demonstrate
ability to work in a multicultural, multi ethnic environment and
to maintain effective working relations with people of different
national and cultural backgrounds.
Communicating Information and Ideas:
- Creating and promoting enabling environment for open communication
Self-management and Emotional Intelligence:
- Stay
composed and positive even in difficult moments, handle tense
situations with diplomacy and tact, and have a consistent behavior
towards others
Conflict Management:
- Surface
conflicts and address them proactively acknowledging different
feelings and views and directing energy towards a mutually
acceptable solution.
Continuous Learning and Knowledge Sharing:
- Encourage learning and sharing of knowledge
Appropriate and Transparent Decision Making:
- Demonstrate informed and transparent decision makin
Functional Competencies:
- Ability to lead strategic planning, results-based management and reporting
- Ability to lead formulation and monitoring of management projects
- Ability
to lead business processes re-engineering, implementation of new
systems (business side), and affect staff behavioral/ attitudinal
change
- Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback
- Consistently approaches work with energy and a positive, constructive attitude
- Demonstrates good oral and written communication skills
- Demonstrates openness to change and ability to manage complexities
- Leads teams effectively and shows mentoring as well as conflict resolution skills
- Demonstrates strong oral and written communication skills
- Promotes knowledge management in UN Women and a learning environment in the office through leadership and personal example
- Actively
works towards continuing personal learning and development in one
or more Practice Areas, acts on learning plan and applies newly
acquired skills
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Required Skills and Experience
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Education:
- Masters’ degree
(or equivalent) in business administration, finance, international
development studies, economics, or related field.
Experience:
- At
least 7 years relevant experience in operations management
(finance, HR, administration, procurement, ICT, and logistics) and
in providing management advisory services.
- Experienced user of office software packages and web-based management systems.
- Experience in facilitating programme and operations management including coordination and implementation.
- Experience in post-conflict countries considered an asset.
Language Requirements:
- Fluency in written and spoken English. Excellent writing skills required.
Note:
In
July 2010, the United Nations General Assembly created UN Women, the
United Nations Entity for Gender Equality and the Empowerment of Women.
The creation of UN Women came about as part of the UN reform agenda,
bringing together resources and mandates for greater impact. It merges
and builds on the important work of four previously distinct parts of
the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused
exclusively on gender equality and women's empowerment.
All
applications must include (as an attachment) the completed UN Women
Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment
Kindly
note that the system will only allow one attachment. Applications
without the completed UN Women P-11 form will be treated as incomplete
and will not be considered for further assessment.
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Click here for important information for US Permanent Residents ('Green Card' holders).
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UNDP is committed to achieving workforce
diversity in terms of gender, nationality and culture. Individuals from
minority groups, indigenous groups and persons with disabilities are
equally encouraged to apply. All applications will be treated with the
strictest confidence.
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