Senior Public Management Specialist (ICT and e-Governance) - Asian Development Bank - Manila, Phili

Public Management, Governance, and Participation Div., RSDD, Regional and Sustainable Development Department

Closing Date: 7 December 2012 , 5:00 p.m. (1700 Manila Time, 0900 GMT)

Job Purpose:

Provide technical advice and operational support for ADB-wide implementation, coordination and monitoring of ADB’s Information and Communications Technology (ICT) strategy and introduction of new innovative ICT and e-government development policy and operational practices for ADB assistance. Work with regional departments to develop new business opportunities for modernizing government services in DMCs through e-government policy frameworks, infrastructure, applications, and capacity development. Lead efforts to strengthen knowledge management to support ICT and e-government across ADB operations. Work within general policies, principles and goals, working directly with clients.

Expected Outcomes

a. Policy and Planning

- Track global and regional developments relevant for ADB’s ICT and e-governance operations.
- Review the efficiency and effectiveness of ADB’s ICT and e-governance interventions and support the development and updating of policies, strategies, guidelines, and reporting systems.
- Introduce innovative approaches for increasing relevance, effectiveness, efficiency and sustainability of ICT and e-governance operations.
b. Operational Support

- Provide policy advice and operational support to country and project teams for strengthening ADB’s ICT and e-governance operations, including participation in project processing missions.
- Provide advisory services to operations to develop new business lines in ICT and e-government, in public sector management functions and sector operations.
- Assist ADB’s regional departments (RDs) in developing investment programs/projects that use ICT – covering governance, education, health, infrastructure, and other sectors and thematic areas.
- Support operations funded by the Republic of Korea’s e-Asia and Knowledge Partnership Fund (the Fund) and assist ADB’s RDs in accessing the Fund in their country operations and regional cooperation programs.
- Process and implement regional technical assistance projects (RETAs) in ICT and e-governance.
c. Knowledge Sharing

- Develop and implement innovative communication approaches to increase the visibility of ADB’s ICT and e-governance operations.
- Engage in outreach activities in developing, establishing and implementing partnership arrangements with development partners involved in ICT and e-governance for development and innovation.
- Develop ICT and e-governance knowledge products to (i) support ADB operations; (ii) enhance ADB operations; and (iii) create new business lines.
- Support senior management and represent ADB at external knowledge sharing and development partner coordination events on ICT and e-governance.
- Establish web-based knowledge sharing platforms for dissemination of information and knowledge on ICT and e-governance operations.
- Develop and conduct learning and capacity development programs for ADB staff and DMCs on ICT and e-government for improving government effectiveness in DMCs.
- Actively participate in the ICT and e-governance working group under the governance and public management community of practice.
d. Staff Supervision

- Provide leadership and support to reporting staff.
- Supervise the performance of reporting staff, providing clear direction and regular monitoring and feedback on performance.
- Ensure the ongoing learning and development of reporting staff.

Educational Requirements:

Master’s degree, or equivalent, in Computer/Electrical Engineering, Computer Science, or Information Technology or related fields. University degree in Computer/Electrical Engineering, Computer Science, or Information Technology or related fields, combined with specialized experience in similar organization/s, may be considered in lieu of a Master’s degree.

Relevant Experience And Other Requirements:

- Suitability to undertake the responsibilities mentioned above at the required level.
- At least 10 years of relevant professional work experience in ICT and e-government.
- Demonstrated analytic, strategic, and innovation expertise and experience in ICT and bridging the digital divide.
- Demonstrated knowledge of the role of ICT innovation in enhancing development effectiveness for poverty reduction, human development, and good governance at the regional, national, and local level.
- Relevant international experience working in several countries, including in the Asia and Pacific region.
- Strong interpersonal skills.
- Strong conceptual and analytical skills.
- Excellent oral and written communication skills in English.
- International experience working in several countries.

Core Competencies:

Application of Technical Knowledge and Skills

• Provides supervision to others in completing their technical tasks
• Called upon for advice and guidance based on expertise gained by working in different countries and organizations
• Contributes advanced knowledge and expertise to different parts of the Department

Client Orientation

• Proposes effective services and solutions to staff beyond presenting issues and past challenges
• Assists colleagues adapt to the cultural and business norms of diverse clients and country situations
• Gains respect for the breadth and depth of expertise demonstrated in effectively managing diverse clients and country situations
• Called upon to resolve client situations that may impact their long-term ADB relationship

Achieving Results and Problem Solving

• Resolves situations where client needs are not being met
• Shares past experiences from different projects, organizations, and countries to help achieve quality results
• Ensures that thorough analysis includes current and relevant factors from different countries and contexts
• Sought out for guidance and experience in overcoming the most challenging situations
• Draws on long-term relationships with stakeholders to help plan for and achieve results

Working Together

• Addresses team members not contributing to required standards
• Commits to delivering timely and high quality work to assist in the team’s success
• Develops and maintains good internal and external peer and senior level relationships
• Helps teams understand common features to build rapport and overcome challenges

Communication and Knowledge Sharing

• Provides stakeholders with the level and quality of information required to achieve outcomes
• Encourages others to seek long-term solutions to address feedback opposed to focusing on immediate concerns or reactions
• Uses breath of multi-country and multi-client knowledge to equip clients and staff for more effective outcomes
• Designs and implements project and program knowledge and services

Innovation and Change

• Consistently seeks more effective and practical ways for the Departmental delivery of services, products, and processes
• Proposes new ways to improve the quality and relevance of products and services
• Includes the core benefits and reasons for change when developing comprehensive change roll out plans
• Influences and persuades decision makers by presenting business cases supporting the proposed changes

Immediate Reporting Relationships / Other Information:

• Supervisor: Director, RSGP
• The following staff positions may be supervised by the incumbent:
  • Administrative Staff
  • National Staff

Women are encouraged to apply.

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