Program Assistant - World Bank - Yangon, Myanmar

Job #: 121975

Job Title: Program Assistant- based in Nay Pyi Taw

Job Family: Operational Services

Job Type: Professional & Technical

Grade: GC

Location: Yangon, Myanmar

Recruitment Type: Local Hire

Language Requirement: English [Essential]; Myanmar [Essential]

Closing Date: 13-Oct-2012

Background / General description:

The Program Assistant (PA) carries out the full range of office support work, including managing processes and monitoring schedules related to their team's/unit's products and tasks.  With supervision ranging from close to minimal, the PA works directly with other staff within the unit to make a contribution to the overall achievement of the unit's work program. 

Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.

Please contact paniti@worldbank.org for questions regarding application process.

  Duties and Accountabilities:

PA will provide a wide range of support to the Unit.  Her/his duties and responsibilities will include, but not limited to, the following:
•    Drafts routine correspondence and proofreads materials using proper grammar, punctuation, and style.
•    Incorporates agreed comments into documents, making full use of shared drives and software capabilities.
•    Uses word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution
•    Assists team or work unit by translating/drafting a variety of routine documents, applying effective proofreading and grammar skills in English and Myanmar language
•    Coordinates schedules taking priorities into account, monitors changes, and communicates the information to appropriate staff, inside and outside the immediate work unit, including officials outside the Bank Group
•    Solves non-routine problems
•    Assists in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, etc.
•    In conjunction with and under guidance from staff in a specific discipline, monitor specific activities, (i.e., task, budget, etc.) within teams or clusters
•    Maintains current distribution lists, phone/address lists of project/product contacts, and distributes documents for the team
•    Maintains up-to-date work unit project and other files (both paper and electronic)
•    Performs tasks which rely upon systems and processes unique to the World Bank, including SAP
•    Serve as an information resource on status of project/products (e.g. procurement, disbursement, audit, trust fund/co-financing, and legal issues) and draft a variety of standard project-related correspondence
•    Attend meetings, drafts minutes and ensures timely clearance and distribution.
•    Suggests ways to enhance work organization and effectiveness
•    Undertake ad hoc inquiries in standard and non-standard databases, retrieves, manipulates and presents data.
•    Participate in mission field work as required
•    Mentor less experienced staff

 Selection Criteria:

Minimum Education/Experience at recruitment:
•    High School Diploma;
•    Minimum seven 7 years of relevant experience in administrative work preferably with international organizations.
•    Excellent communication skills and the ability to command both written and spoken of Myanmar language and English
•    Computer literate e.g. Word, Excel, PowerPoint, e-mail, and ability to search as well as extract information on the internet.

Specialized Knowledge/Skills/Competencies
•    Successful completion of World Bank English grammar and spelling test, and standard Microsoft Office application tests (MS Word, MS Excel, MS PowerPoint)
•    Strong client responsiveness/service orientation
•    Strong inter-personal skills and commitment to work in a team-oriented, multi-cultural environment.
•    Good knowledge of and some experience in specialized administrative/operational support functions (e.g., database management, knowledge management, task management, major event/course planning, etc.) and ability to assist in applying relevant procedures, processes and systems
•    Demonstrated skills in retrieving, gathering and obtaining information from various sources (Internet, etc.) and pulling them together in a usable format
•    Demonstrated analytical and practical problem-solving skills, as well as resourcefulness in performing varied tasks in the area(s) of functional specialty
•    Ability to manage several tasks at once and know where to obtain relevant information
•    Sound organizational skills and ability to prioritize and deliver assignments in a timely manner often under severe time pressures.
•    Substantive and effective use of English and Myanmar language, in proofreading, editing, translation and quality enhancement of documents.
•    Ability to adapt to changing environment