Job #: 130637
Job Title: Special Representative, Japan
Job Family: Communications
Job Type: Managerial
Grade: GI
Location: Tokyo, Japan
Recruitment Type: International Hire
Language Requirement: English [Essential]; Japanese
[Essential]
Closing Date: 31-Mar-2013
Background / General description:
WORLD BANK GROUP CONTEXT
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help developing countries reduce poverty, increase economic growth, and improve the quality of life.
EXTERNAL AFFAIRS VICE PRESIDENCY CONTEXT
The External Affairs Vice Presidency (EXT) manages strategic communication and relationships with key stakeholders for the World Bank Group. EXT’s overall mandate is to increase understanding and support for the Bank Group’s mission both at the global and country levels, and to leverage the Bank Group's development impact through strategic relationship-building, effective communication, advocacy, diplomacy, and risk management.
The Bank’s emphasis on results, accountability, openness, good governance, and the open development paradigm present the opportunity, mandate, and tools to improve the quality of relationships and interaction with stakeholders and clients worldwide.
Effective communications, advocacy, diplomacy, and issues management are essential to build support for the World Bank's mission, and to generate action and concrete results. Effective stakeholder relations, consensus building, and strategic alignment with our partner countries, donors, and a wide range of diverse stakeholders around the world, requires working across developing and developed countries and operational boundaries within the institution. EXT works as an integrated global team, with clear alignment of priorities and with effective systems to ensure timely, high-quality delivery. EXT plays a key integrating role across the Bank, helping to draw together different strands of work to present a coherent and strategic vision to external and internal audiences.
TOKYO OFFICE CONTEXT
EXT is seeking an experienced and dynamic professional for the position of Special Representative, Japan. The Special Representative's management responsibilities cover activities and services carried out from the World Bank’s office in Tokyo.
The Special Representative leads the institutional relationships with the Japanese government and other relevant stakeholders, and oversees the World Bank Tokyo office. S/he is responsible for overseeing effective implementation of high-quality Japanese activity programs, aimed at strengthening the Bank's relationship with Japan. S/he directs the work of the team in building and maintaining strategic relationships with key counterparts in government and other important constituencies (private sector, parliamentarians, and civil society organizations) at the country level.
The Special Representative, Japan, acts as the focal point to ensure that the Tokyo Office strategy and operations are closely aligned and integrated with the overall EXT strategy and work program.
The Special Representative plays a key role in ensuring an integrated, whole-of-Bank-Group approach to our relations with Japanese stakeholders and s/he works closely with the Director of the IFC Office in Tokyo. S/he needs to draw on a wide network of contacts across the Bank Group to ensure that Bank approaches are well-coordinated, and that key strategic information is flowing in a timely manner to relevant colleagues in the institution. The Special Representative needs to exercise sound and nuanced judgment, advising colleagues on best approaches and using persuasion and influence to shape donor engagement strategies of all parts of the Bank Group.
Note: The terms and conditions of the appointment and the associated remuneration package will be set in accordance with the Compensation Guidelines applicable to Satellite Offices (additional information about the remuneration framework is available upon request).
Note: The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.
Innovation and partnership bond the five institutions of the World Bank Group (WBG): the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank; the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help developing countries reduce poverty, increase economic growth, and improve the quality of life.
EXTERNAL AFFAIRS VICE PRESIDENCY CONTEXT
The External Affairs Vice Presidency (EXT) manages strategic communication and relationships with key stakeholders for the World Bank Group. EXT’s overall mandate is to increase understanding and support for the Bank Group’s mission both at the global and country levels, and to leverage the Bank Group's development impact through strategic relationship-building, effective communication, advocacy, diplomacy, and risk management.
The Bank’s emphasis on results, accountability, openness, good governance, and the open development paradigm present the opportunity, mandate, and tools to improve the quality of relationships and interaction with stakeholders and clients worldwide.
Effective communications, advocacy, diplomacy, and issues management are essential to build support for the World Bank's mission, and to generate action and concrete results. Effective stakeholder relations, consensus building, and strategic alignment with our partner countries, donors, and a wide range of diverse stakeholders around the world, requires working across developing and developed countries and operational boundaries within the institution. EXT works as an integrated global team, with clear alignment of priorities and with effective systems to ensure timely, high-quality delivery. EXT plays a key integrating role across the Bank, helping to draw together different strands of work to present a coherent and strategic vision to external and internal audiences.
TOKYO OFFICE CONTEXT
EXT is seeking an experienced and dynamic professional for the position of Special Representative, Japan. The Special Representative's management responsibilities cover activities and services carried out from the World Bank’s office in Tokyo.
The Special Representative leads the institutional relationships with the Japanese government and other relevant stakeholders, and oversees the World Bank Tokyo office. S/he is responsible for overseeing effective implementation of high-quality Japanese activity programs, aimed at strengthening the Bank's relationship with Japan. S/he directs the work of the team in building and maintaining strategic relationships with key counterparts in government and other important constituencies (private sector, parliamentarians, and civil society organizations) at the country level.
The Special Representative, Japan, acts as the focal point to ensure that the Tokyo Office strategy and operations are closely aligned and integrated with the overall EXT strategy and work program.
The Special Representative plays a key role in ensuring an integrated, whole-of-Bank-Group approach to our relations with Japanese stakeholders and s/he works closely with the Director of the IFC Office in Tokyo. S/he needs to draw on a wide network of contacts across the Bank Group to ensure that Bank approaches are well-coordinated, and that key strategic information is flowing in a timely manner to relevant colleagues in the institution. The Special Representative needs to exercise sound and nuanced judgment, advising colleagues on best approaches and using persuasion and influence to shape donor engagement strategies of all parts of the Bank Group.
Note: The terms and conditions of the appointment and the associated remuneration package will be set in accordance with the Compensation Guidelines applicable to Satellite Offices (additional information about the remuneration framework is available upon request).
Note: The World Bank Group is committed to achieving diversity in terms of race, gender, nationality, culture, and educational background. Individuals with disabilities are equally encouraged to apply.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year term appointment.
Duties and Accountabilities:
ACCOUNTABILITIES:
The Special Representative is accountable for performing the responsibilities, modeling the behaviors, and maintaining the technical competencies (listed below) in his or her capacity as Special Representative, Japan. Accountability means being answerable for managing quality, risks, results, institutional initiatives, and compliance with Bank Group policies and procedures.
RESPONSIBILITIES:
The Special Representative is responsible for performing activities in the following areas:
Business Management (incl. strategy, operations and quality control) responsibilities:
• Establish and maintain close relations with and access to key leaders in both governmental and non-governmental constituencies, implementing a proactive Japanese outreach strategy and ensuring that the Bank's contacts and relationships extend broadly throughout the Japanese government and development community. Specific outreach to parliamentarians and the private sector is a priority.
• Manage and implement government relations, communications, and outreach strategies of the Tokyo Office (EXTTK), coordinating the production of high-quality intelligence reports, briefings, and strategic advice to the Vice President, the President, and Bank senior management.
• Coordinate and support the communication activities in Japan of EXT staff, Treasury staff, East Asia Pacific staff, and IFC staff to ensure delivery and implementation of a coherent, well-coordinated, and high-quality external affairs and relationship-management strategy in Japan.
• Ensure close coordination and alignment with the activities of the Tokyo Development Learning Center, IFC, and MIGA offices in Japan, and an ability to build working partnerships with other IFIs and UN agencies with branches in Tokyo.
• Ensure full coordination and effective collaboration between EXTTK and management in EXT HQ, as well as the Regions and Networks.
• In the context of the IDA discussions and negotiations, engage Japanese counterparts to understand their priorities and positions.
• Ensure close collaboration with EXT's central global strategy, communications, and media teams and the Bank's regional communications and EXT teams providing a Japanese and Asian base for global communications and campaign strategies.
People/Talent Management responsibilities:
• Leads and motivates the teams with a focus on client orientation, development outcomes, and problem solving, and takes responsibility for achieving and communicating these outcomes with staff.
• Manages the functioning of department, models integrity and inclusion, offers mentoring and development opportunities for staff.
• Lead the administrative oversight of the Tokyo Office, including staff recruitment, budget management, accounting, monitoring, and overseeing the resolution of administrative and human resource issues.
Resource Management responsibilities:
• Develop with EXTTK colleagues the annual work program of the Tokyo Office consistent with the overall EXT strategy.
• Ensures that deployments of Bank’s resources are consistent with Resource Management rules, policies, and internal controls.
• Sets priorities and allocates budget within the department, in line with institutional priorities and a view to maximizing the impact and value-added for the Bank’s activities
Knowledge Management responsibilities:
• Embraces good corporate citizenship, including contributing to the development, implementation and communication of corporate policies, strategies and priorities (including ongoing reforms in investment lending, knowledge management, HR policies and the “Global Bank”.
• Takes accountability for gathering, managing and disseminating best practices and knowledge across the institution.
Serve as a member of the EXT Management Team.
The Special Representative is accountable for performing the responsibilities, modeling the behaviors, and maintaining the technical competencies (listed below) in his or her capacity as Special Representative, Japan. Accountability means being answerable for managing quality, risks, results, institutional initiatives, and compliance with Bank Group policies and procedures.
RESPONSIBILITIES:
The Special Representative is responsible for performing activities in the following areas:
Business Management (incl. strategy, operations and quality control) responsibilities:
• Establish and maintain close relations with and access to key leaders in both governmental and non-governmental constituencies, implementing a proactive Japanese outreach strategy and ensuring that the Bank's contacts and relationships extend broadly throughout the Japanese government and development community. Specific outreach to parliamentarians and the private sector is a priority.
• Manage and implement government relations, communications, and outreach strategies of the Tokyo Office (EXTTK), coordinating the production of high-quality intelligence reports, briefings, and strategic advice to the Vice President, the President, and Bank senior management.
• Coordinate and support the communication activities in Japan of EXT staff, Treasury staff, East Asia Pacific staff, and IFC staff to ensure delivery and implementation of a coherent, well-coordinated, and high-quality external affairs and relationship-management strategy in Japan.
• Ensure close coordination and alignment with the activities of the Tokyo Development Learning Center, IFC, and MIGA offices in Japan, and an ability to build working partnerships with other IFIs and UN agencies with branches in Tokyo.
• Ensure full coordination and effective collaboration between EXTTK and management in EXT HQ, as well as the Regions and Networks.
• In the context of the IDA discussions and negotiations, engage Japanese counterparts to understand their priorities and positions.
• Ensure close collaboration with EXT's central global strategy, communications, and media teams and the Bank's regional communications and EXT teams providing a Japanese and Asian base for global communications and campaign strategies.
People/Talent Management responsibilities:
• Leads and motivates the teams with a focus on client orientation, development outcomes, and problem solving, and takes responsibility for achieving and communicating these outcomes with staff.
• Manages the functioning of department, models integrity and inclusion, offers mentoring and development opportunities for staff.
• Lead the administrative oversight of the Tokyo Office, including staff recruitment, budget management, accounting, monitoring, and overseeing the resolution of administrative and human resource issues.
Resource Management responsibilities:
• Develop with EXTTK colleagues the annual work program of the Tokyo Office consistent with the overall EXT strategy.
• Ensures that deployments of Bank’s resources are consistent with Resource Management rules, policies, and internal controls.
• Sets priorities and allocates budget within the department, in line with institutional priorities and a view to maximizing the impact and value-added for the Bank’s activities
Knowledge Management responsibilities:
• Embraces good corporate citizenship, including contributing to the development, implementation and communication of corporate policies, strategies and priorities (including ongoing reforms in investment lending, knowledge management, HR policies and the “Global Bank”.
• Takes accountability for gathering, managing and disseminating best practices and knowledge across the institution.
Serve as a member of the EXT Management Team.
Selection Criteria:
• Diplomatic and political skills. Excellent diplomatic skills, highly developed political skills and judgment, and sensitivity to the World Bank’s internal and external relationships.
• Strong track record of managing high-level relationships with a variety of stakeholders.
• Demonstrated ability to serve as an authoritative spokesperson to the public and in high-level external policy discussions.
• A superior professional reputation.
Management and teamwork
• Demonstrated strong track record of managing, leading, and coaching individual staff and teams, and in creating an enabling work environment.
• Proven ability to achieve results and implement strategies in an action-oriented manner.
• Demonstrated strong administrative capabilities. Solid track record of promoting decision-making by building consensus among involved players.
• Development issues. In-depth knowledge of development and of the global issues currently facing the multilateral development institutions, and broad understanding of the changing
development landscape and environment, particularly with respect to Japanese constituencies.
• Analytical skills. Strong ability to analyze and synthesize complex issues and to communicate to others in a clear and concise way.
• Entrepreneurial skills. Strong ability to quickly learn, adapt, and be innovative as new challenges arise. Demonstrated high initiative and drive for results. High degree of energy, creativity, and flexibility.
• Communication skills. Excellent oral and written communication skills and command of English and Japanese, and ability to present and defend difficult positions to senior officials, both in and outside the Bank. Strong skills in making public presentations and in communicating complex issues in simple terms.
• Inclusion and Cultural Awareness. Ability to thrive in a strongly entrenched cultural environment and successful in fostering a productive team, client oriented and results focused environment. An excellent knowledge of Japanese affairs, the Japanese culture, and the political and economic context.
• Educational background. An advanced degree and 15 years of relevant experience in political science, international relations, development policy, strategic communications, or other related fields.
BEHAVIORAL COMPETENCIES:
Bank Managerial Competencies
• Courage of your Conviction: Outstanding WBG managers demonstrate the confidence in their convictions and the integrity to express themselves to peers and superiors even if it is easier or more comfortable to refrain from speaking up. They have the confidence, balanced with humility and judgment, to operate with the intent of doing what is right for the WBG and its clients
Behavior Anchor: Stands up to others and challenges when necessary
• Leading the Team for Impact: Outstanding WBG managers focus on the WBG purpose and mission in order to provide on-going clarity and vision to their teams. They align capabilities and resources around the WBG mission. They create an energizing and empowering work environment where people are engaged and have the resources necessary to do their jobs, while holding team members accountable for results and improvement.
Behavior Anchor: Generates high levels of commitment to WBG mission
• Influencing Across Boundaries: Outstanding WBG managers persuade, convince and create buy-in for ideas and initiatives in order to advance their own goals and strategies, consistent with the WBG mission and vision.
Behavior Anchor: Leverages sophisticated influence strategies
• Fostering Openness to New Ideas: Outstanding WBG managers create open and innovative climates for the people around them. They are transparent, open to divergent views and encouraging of these attributes in others. They promote broad thinking and frank discussion, welcoming others' input into the decision-making process, and they build on others' ideas.
Behavior Anchor: Facilitates change
• Building Talent for the Future: Outstanding WBG managers build people's capabilities for the future by supporting and leveraging the diversity of staff in terms of their race, gender, nationality, culture, educational and professional backgrounds. They create growth opportunities for others, encouraging them to stretch beyond their current experience or comfort zone. They provide ongoing feedback and development, including long term career development and mentoring, as well as hold their team members accountable for developing others.
Behavior Anchor: Develops broad capabilities
Core Competencies
• Client Orientation - Identifies and evaluates emerging opportunities aligned with WBG strategy, and challenges others to remove barriers and deliver beyond client expectations.
• Drive for Results - Builds a culture that consistently delivers high-quality products and services, and engages others in implementing strategy that has long-term impact on the organization.
• Teamwork (Collaboration) and Inclusion - Provides leadership in supporting collaboration and working across boundaries, ensuring diverse talent and capability is mobilized across organizational units.
• Knowledge, Learning and Communication - Champions new methodologies and technologies that enable and promote the dissemination and transfer of knowledge, and ensures that staff communicate in a clear and effective manner.
• Business Judgment and Analytical Decision Making - Influences business decisions to create competitive advantage for the Bank and its clients, taking a lead in key decisions while at the same time rationalizing the decision making process.
• Strong track record of managing high-level relationships with a variety of stakeholders.
• Demonstrated ability to serve as an authoritative spokesperson to the public and in high-level external policy discussions.
• A superior professional reputation.
Management and teamwork
• Demonstrated strong track record of managing, leading, and coaching individual staff and teams, and in creating an enabling work environment.
• Proven ability to achieve results and implement strategies in an action-oriented manner.
• Demonstrated strong administrative capabilities. Solid track record of promoting decision-making by building consensus among involved players.
• Development issues. In-depth knowledge of development and of the global issues currently facing the multilateral development institutions, and broad understanding of the changing
development landscape and environment, particularly with respect to Japanese constituencies.
• Analytical skills. Strong ability to analyze and synthesize complex issues and to communicate to others in a clear and concise way.
• Entrepreneurial skills. Strong ability to quickly learn, adapt, and be innovative as new challenges arise. Demonstrated high initiative and drive for results. High degree of energy, creativity, and flexibility.
• Communication skills. Excellent oral and written communication skills and command of English and Japanese, and ability to present and defend difficult positions to senior officials, both in and outside the Bank. Strong skills in making public presentations and in communicating complex issues in simple terms.
• Inclusion and Cultural Awareness. Ability to thrive in a strongly entrenched cultural environment and successful in fostering a productive team, client oriented and results focused environment. An excellent knowledge of Japanese affairs, the Japanese culture, and the political and economic context.
• Educational background. An advanced degree and 15 years of relevant experience in political science, international relations, development policy, strategic communications, or other related fields.
BEHAVIORAL COMPETENCIES:
Bank Managerial Competencies
• Courage of your Conviction: Outstanding WBG managers demonstrate the confidence in their convictions and the integrity to express themselves to peers and superiors even if it is easier or more comfortable to refrain from speaking up. They have the confidence, balanced with humility and judgment, to operate with the intent of doing what is right for the WBG and its clients
Behavior Anchor: Stands up to others and challenges when necessary
• Leading the Team for Impact: Outstanding WBG managers focus on the WBG purpose and mission in order to provide on-going clarity and vision to their teams. They align capabilities and resources around the WBG mission. They create an energizing and empowering work environment where people are engaged and have the resources necessary to do their jobs, while holding team members accountable for results and improvement.
Behavior Anchor: Generates high levels of commitment to WBG mission
• Influencing Across Boundaries: Outstanding WBG managers persuade, convince and create buy-in for ideas and initiatives in order to advance their own goals and strategies, consistent with the WBG mission and vision.
Behavior Anchor: Leverages sophisticated influence strategies
• Fostering Openness to New Ideas: Outstanding WBG managers create open and innovative climates for the people around them. They are transparent, open to divergent views and encouraging of these attributes in others. They promote broad thinking and frank discussion, welcoming others' input into the decision-making process, and they build on others' ideas.
Behavior Anchor: Facilitates change
• Building Talent for the Future: Outstanding WBG managers build people's capabilities for the future by supporting and leveraging the diversity of staff in terms of their race, gender, nationality, culture, educational and professional backgrounds. They create growth opportunities for others, encouraging them to stretch beyond their current experience or comfort zone. They provide ongoing feedback and development, including long term career development and mentoring, as well as hold their team members accountable for developing others.
Behavior Anchor: Develops broad capabilities
Core Competencies
• Client Orientation - Identifies and evaluates emerging opportunities aligned with WBG strategy, and challenges others to remove barriers and deliver beyond client expectations.
• Drive for Results - Builds a culture that consistently delivers high-quality products and services, and engages others in implementing strategy that has long-term impact on the organization.
• Teamwork (Collaboration) and Inclusion - Provides leadership in supporting collaboration and working across boundaries, ensuring diverse talent and capability is mobilized across organizational units.
• Knowledge, Learning and Communication - Champions new methodologies and technologies that enable and promote the dissemination and transfer of knowledge, and ensures that staff communicate in a clear and effective manner.
• Business Judgment and Analytical Decision Making - Influences business decisions to create competitive advantage for the Bank and its clients, taking a lead in key decisions while at the same time rationalizing the decision making process.
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