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Deputy Director of UNRWA Affairs (Organizational Support)


Vacancy Announcement Number:  13-FO-SA-11
Grade:  P-5
Deadline for Applications:  11 April 2013
Duty Station:  Damascus, Syria


UNRWA Field Offices generally have two Deputy Directors reporting directly to the Field Director. Each Deputy Director manages a substantive portfolio of programme or organizational support responsibilities. The organizational support portfolio involves management and oversight of finance, human resources, procurement, logistics, engineering, IT, and security functions at Field level. The Deputy Director contributes to the Field’s strategic and operational plans and budgets, guides and directs specialist staff, responds to emerging needs, manages staff performance and ensures optimal use of resources. The Deputy Director also liaises with external interlocutors including UN country teams, host government representatives, the refugee community and others. Deputy Field Directors may be assigned as Acting Field Director during the absence of the Field Director and, as such, assume full responsibility and accountability for the management of the Field. Under the direct supervision of the Director of UNRWA Affairs and in accordance with the established Agency policy and procedures, the Deputy Director of UNRWA Affairs will:



Primary Duties and Responsibilities

·          Be responsible for the management of the Field organisational support (cluster) which includes finance, audit, administration, human resources, procurement & logistics, and engineering & construction services and be the principal adviser to the Field Director on these functions;

·          In close collaboration with other senior staff in the Field, ensure the development, preparation, coordination, implementation, revision and monitoring of Field Implementation Plans, the Biennium Budget, Medium-Term Strategy (MTS) for the support functions and for UNRWA’s Syria humanitarian response plan, ensuring integrated approach to the management of support services and exercising decision-making authority over human and financial resources and capital assets of the Field, in line with UNRWA regulatory framework and the SPARE (strategy, policy, accountability, results and envelopes) principle;

·          Provide support and advice to the Field Director in implementing the Agency’s plans for comprehensive programme and management reform; lead the implementation of pertinent reform initiatives in organisational support; coordinate the work of cross-functional teams to achieve field-wide outcomes and promote integration of cross-cutting issues into the field support service framework;

·          Provide guidance and support to senior programme and/or organizational support staff in his/her own area; mentor and evaluate for training purposes, as necessary;

·          Liaise with Syria government and local authorities to bring about their cooperation in facilitating the Agency’s operations; assist the Field Office Director in managing and promoting inter-agency and donor relations;

·          As assigned, act for the Director of UNRWA Affairs during his/her absence, with full responsibility for Field operations, and reporting to the Commissioner-General and/or Deputy Commissioner-General;

·          Liaise with the Field Security Officer/Field Safety Adviser and the Agency’s Chief, Safety and Security Division in HQ (Amman) and the UN Department of Safety and Security in the Field.



Professional Knowledge and Experience

·          Advanced university degree in political science, social science, public or business administration, or international relations supplemented by studies in any support field such as procurement and logistics, finance, human resources, etc;

·          At least 10 years of experience in organizational support management including at least six years at managerial level in a large governmental or international organization. Previous senior level experience in emergency planning and response and/or humanitarian operations. Extensive working experience in a post conflict and transitional context;

·          Excellent command of written and spoken English.



Competencies

·          Professionalism:  Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;

·          Leadership:  Strong managerial/leadership skills; demonstrated flexibility in leadership by performing and/or overseeing the analysis of complex human resources, financial,  administrative or management policy and programme issues; proven record of building and managing teams and creating an enabling environment, including the ability to effectively lead, supervise, mentor, develop and evaluate staff and design training/skills enhancement initiatives to ensure effective transfer of knowledge/skills; tact in negotiating skills; good judgment and decision-making skills; demonstrated ability to provide leadership and commitment to the goal of achieving gender balance in staffing;

·          Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently;

·          Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches tasks to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly;

·          Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities;

·          Communications:  Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed;

·          Technology Awareness:  Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology;

·          Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts; joint responsibility for team shortcomings.



Desirable Qualifications

·          Knowledge of activities of UNRWA operations and services;  

·          Knowledge of Middle Eastern geo-political realities and its socio-cultural implications;

·          Experience with United Nations administration/financial policies and practices;

·          Working experience in Syrian Arab Republic and/or Middle East;

·          Working knowledge of Arabic.



Equivalency

When the minimum requirements are not fully met, the Director of Human Resources may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualification, additional professional training and progressive relevant work experience. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.



Additional Information

The incumbent will be required to travel frequently throughout the Agency’s area of operations in the Middle East.



Conditions of Service 

UNRWA offers an attractive compensation package including annual salary starting at $86,904 net tax free with dependants or $80,734 single, plus post adjustment of 41.2% (subject to change without notice). Other benefits, subject to eligibility, include education grant, dependency allowance, home leave, pension fund, health insurance and 6 weeks of annual leave. Syria is currently a non-family duty station. Staff members based in Syria are entitled to additional benefits, subject to eligibility, including Extended Monthly Security Evacuation Allowance, danger pay and R&R leave, currently every 6 weeks (according to the UN classification of the duty station) but subject to change without notice. Initial contract is for two years, with the possibility of further extensions subject to the availability of funds and the continuing need for the post.



How to Apply

To start the application process, applicants are required to register at http://jobs.unrwa.org by creating a personal profile and completing UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through http://jobs.unrwa.org will be considered. Due to the large number of applications received for UNRWA vacancies, only applicants short-listed for interview will be contacted.



UNRWA does not charge a fee at any stage in the recruitment process.



General Information

UNRWA encourages applications from qualified and experienced women.



UNRWA welcomes applications from qualified candidates with disabilities.



UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment.



Date of issue: 13 March 2013/LF