Senior External Relations Assistant - Asian Development Bank - Manila, Philippines

Department of External Relations

Closing Date: 20 March 2013 , 5:00 p.m. (1700 Manila Time, 0900 GMT)

Job Purpose:

To undertake a range of activities related to the marketing and dissemination of ADB’s knowledge products, in both print and electronic formats. To manage the marketing and dissemination database and provide support in implementing marketing and dissemination initiatives and strategies of the Department of External Relations.

Expected Outcomes

Marketing and Dissemination

• Serve as the focal person on queries related to marketing and dissemination; deal with queries as appropriate and/or refer them to the staff member concerned.
• Collaborate with DER teams and a mix of other ADB staff, consultants, and external service providers in implementing marketing and dissemination activities.
• Collaborate with ADB knowledge / client departments to determine marketing and dissemination requests, including preparation of blurbs, author’s message and other related checklist requirements.
• Prepare and lay out dissemination template-based materials in html format prior to electronic dissemination.
• Utilize developed marketing template to execute print and digital dissemination campaigns for ADB knowledge products.
• Identify, attend to, and prepare relevant materials for internal and external events that may provide value-added benefits to ADB.
• Provide event management and execution support to authors and client departments for book launches and related seminars.
• Provide inputs to the marketing and dissemination of publishing products in the planning stage.
• Undertake analytical research on internal and external events, partnerships and synergies to further enhance distribution of ADB knowledge products, as well as contact and marketing lists.

Database Management

• Manage, maintain and update the marketing database/mailing list.
• Track/monitor database interface.
• Track and report marketing campaign outcomes with target audiences.
• Generate reports and analyze statistics, for feedback to supervising Specialist and for decision making purposes.
• Provide relevant suggestions and recommendations for database/system enhancement.

Others

• Performs other duties that may be assigned and reflected in the incumbent’s work plan.

Educational Requirements:

• Bachelor’s degree in marketing, communications, public relations, economics, business administration or related fields

Relevant Experience And Other Requirements:

Work experience

• At least 5 years relevant experience, with good ability to deal with the public

Technical knowledge

• Knowledge of e-marketing strategies and e-publishing procedures is an asset
• Familiarity with web based marketing and dissemination applications and tools including NetSuite
• Experience with social media campaigns is an asset
• General knowledge and understanding of economics and development issues
• Ability to handle multiple projects simultaneously

People and leadership skills

• Strong work ethic, good coordination and interpersonal skills
• Excellent oral and written communication skills in English
• Able to work collaboratively with teams as a constructive team member

Core Competencies:

Application of Technical Knowledge and Skills

• Deals with routine queries and correspondence in accordance with procedures
• Proactively seeks relevant development opportunities and submits for approval
• Produces summaries and frameworks by collecting and analyzing diverse information

Client Orientation

• Adjusts style and approach to respect and serve different clients
• Conveys messages by asking questions and using different approaches
• Identifies when a client issue requires escalation
• Responds to clients without prompts or reminders from senior colleagues

Achieving Results and Problem Solving

• Proposes solutions to minimize delays and setbacks in completing work
• Reviews all task objectives and achieves core deliverables
• Uses time management and organizational skills to promptly complete work to the required standard
• Delivers beyond the stated task objectives

Working Together

• Consistently works effectively with individuals of different views, culture, nationality, gender, and age
• Consistently seeks assistance when requirements are unclear
• Provides timely updates on relevant information
• Freely shares and seeks useful knowledge and to complete work

Communication and Knowledge Sharing

• Uses effective written and oral communication in preparing documents, presentations and interactions
• Asks questions to understand how to follow up on feedback
• Locates relevant information to expedite workflow

Innovation and Change

• Adopts new policies, systems and processes in a timely fashion
• Shares ideas for how work can be completed more effectively

Immediate Reporting Relationships / Other Information:

• Supervisor: Designated International Staff and senior National Staff 

Apply Online