North American Representative Office, Strategy and Policy Department
Closing Date: 15 February 2013 , 5:00 p.m. (1700 Manila Time, 0900 GMT)
Job Purpose:
Oversee the prioritization, planning and implementation of the North American Representative Office’s (NARO‘s) strategies and work program in support of ADB objectives, and ensure maximum efficiency, relevance and impact of NARO‘s outreach activities in the United States and Canada. Raise ADB’s profile and help strengthen the United States and Canada's support to ADB through (i) continued engagement with government decision makers, opinion leaders and key development partners, (ii) selective participation on behalf of ADB in high level meetings and conferences, (iii) enhanced relations with top-tier national media in coordination with the DER media team, and (iv) support to Management and ABB-wide activities. Keep Management informed of ADB-related developments and challenges in the United States and Canada. Manage a range of long term issues of strategic importance and with long term implications for the direction and performance of ADB.Expected Outcomes
a. Leadership and Strategic Management- Establish NARO‘s strategic objectives and key result areas (KRAs) with Management guidance.
- Oversee the prioritization, planning and implementation of NARO‘s work plan based on audience mapping.
- Oversee, monitor and report the quality of outputs, achievement of annual objectives and long term goals.
- Raise ADB’s reputation as a strategic partner and knowledge institution through adequate representation.
- Manage and report strategic issues with long term implications on the United States and Canada's support to ADB.
- Reconcile and manage conflicting priorities and expectations to achieve ADB‘s strategic objectives.
- Use high level negotiating and political skills to work effectively with a large range of stakeholders.
b. External Relations
- Build up positive and trusted relationships with the United States and Canadian government decision makers.
- Improve awareness of ADB activities among the United States and Canada's opinion leaders and key development partners.
- Engage top-tier national media proactively and organize outreach for ADB Management and senior staff.
- Oversee ADB relationships with other targeted audiences (e.g., business associations, think tanks).
- Foster knowledge of the private sector/business community in the United States and Canada concerning trends and opportunities in the Asia-Pacific region and ADB activities.
- Oversee the gathering of information in the United States and Canada on official development assistance policy directions and priorities on resource allocations and on developing Asia and the Pacific.
- Oversee and strengthen ADB’s relationship with selected multilateral institutions based in the United States and Canada.
c. Office Operations Management
- Ensure effective coordination and cooperation with ADB departments/offices and internal stakeholders.
- Undertake the performance management of the office, and promote staff engagement and development.
- Manage existing staff and budget allocations efficiently, and anticipate future office resource requirements.
d. Staff Supervision
- Create and lead multi-disciplinary teams and ensure the overall quality of work and office achievements.
- Manage the performance of teams and individuals providing clear direction and regular monitoring and feedback on performance.
- Provide coaching and mentoring to team and individuals and ensure their on-going learning and development.
Educational Requirements:
- Master's Degree, or equivalent, in Economics, Finance, Business Administration or related fields; or University degree in Economics, Finance, Business Administration or related fields; combined with specialized experience in similar organization/s, may be considered in lieu of a Master’s degree.Relevant Experience And Other Requirements:
- Suitability to undertake the responsibilities mentioned above at the required level- At least 15 years of relevant professional experience
- Broad-based exposure to strategic planning and policy, and operations of multilateral development and financing institutions
- Demonstrated experience in managing high-level negotiations with member governments, particularly donor countries
- Proven interpersonal, cross-cultural and negotiating skills, with ability to liaise effectively with senior staff, Management, and senior government officials
- Excellent oral and written communication skills in English
- International experience working in several countries
Core Competencies:
Application of Technical Knowledge and Skills- Develops and shares new theories and applications
- Develops other specialists in ADB and client organizations as a subject matter expert
- Convinces sophisticated clients to follow ADB's technical advice
- Focuses on creating depth in area of technical expertise within ADB
- Leads complex client negotiations to achieve mutually agreeable outcomes
- Guides others on how to effectively involve diverse groups of stakeholders and clients in strategic planning
- Ensures consistent client satisfaction, particularly in highly sensitive and complex situations
- Proactively manages relationships with decision makers and opinion leaders that contributes to achieving ADB's goals
- Conducts complex analyses and reviews to achieve planned results
- Integrates projects and programs contributing to sector, country, and regional results
- Identifies and plans for future issues in programs and initiatives
- Designs operational processes, resources, and systems, to deliver higher quality results at lower cost
- Manages for results by planning staff resources, implementing, monitoring, and reporting outcomes
- Leads the achievement of interdepartmental or multi-client project goals
- Builds sustainable and productive long-term relationships with strategic partners at Ministerial, Central Agency and Sector level while appreciating differing objectives and concerns
- Actively manages potential team conflict situations before they arise
- Builds a safe environment within teams where staff and clients feel comfortable to openly share differing views and opinions
- Diligently seeks and acts on feedback from internal and external stakeholders
- Consistently provides the appropriate level and amount of communication to internal and external stakeholders
- Develops approaches for information access and the dissemination of relevant knowledge solutions
- Stimulates the formation of novel and useful knowledge products and services
- Acts as a change sponsor to win the support of those who are resistant to Strategy 2020 or organizational changes
- Persuasively communicates the reasons for organization change, addressing concerns and encouraging thinking beyond possible immediate personal inconveniences
- Anticipates the need for changes in policies and procedures to increase the effectiveness of ADB's assistance
- Drives the development of a continuous improvement and openness to change culture throughout ADB
- Ensures consistent and transparent application of staff policies in all situations, even when challenged by stakeholders
- Proactively manages the performance of all staff by delivering meaningful feedback about strengths, development areas, and performance issues at all opportunities
- Prioritizes staff management by building an open and supportive environment where all staff are focused on results, even in difficult situations
- Motivates staff to collaboratively achieve Departmental results and collectively share achievements
- Considers team strengths, development priorities, and divisional accountabilities, when distributing tasks and accountabilities
- Aligns words with actions
- Seeks opportunities to gain support and buy-in from internal and external stakeholders for ADB's vision, mission and strategy
- Motivates others who are unclear or not aligned with the priorities of Strategy 2020 by explaining the rationale and big picture supporting objectives
- Sought out to assist in aligning Departmental and organizational strategies and work plans with the needs of Strategy 2020
- Consistently involves current and potential stakeholders in designing and managing organizational changes needed to achieve ADB's strategic objectives
- Consistently assumes responsibility for Divisional or Departmental actions by explaining successes, failures, and proposing remedial actions
- Invests significant time in creating a culture of accountability and responsibility by using experience and advice to guide others
- Share accountability to improve the Division or Departmental performance and effectiveness
- Quickly manages and resolves situations when accountabilities are not met
- Expresses views and behaves that enforces ADB values and inspires others to follow
- Establishes an environment that encourages open communication and responsible information sharing
- Delivers on commitments, obligations, and promises
- Avoids abuse of power or authority in any circumstance
- Consistently applies and upholds ADB rules and code of conduct
- Takes prompt and consistent action to address unprofessional, improper, or unethical behavior, including possible misconduct and violations to ADB's anticorruption policy
- Acts promptly to address any situations of perceived, potential, or actual conflicts of interest
- Maintains confidentiality of information in accordance with ADB rules
Immediate Reporting Relationships / Other Information:
- Supervisor: Director General, Strategy and Policy Department
- The following staff positions may be supervised by the incumbent:
- Administrative Staff
- National Staff
- International Staff
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