Program Manager, Youth Employment Strategy - Global Communities - Jordan

Location: Jordan

Organization: Global Communities

Job Level:  Mid-level

Description

Global Communities, formerly CHF International is an international non-profit organization that works closely with communities worldwide to bring about sustainable changes that improve the lives and livelihoods of the vulnerable. Our mission is to be a catalyst for long-lasting positive change in low- and moderate-income communities around the world, helping them improve their social, economic and environmental conditions.
We are seeking experienced and technically skilled staff for the Middle East & North Africa Youth Employment Strategy (MENA-YES) program, being implemented in Jordan, Lebanon and Yemen. The program will address youth unemployment through workforce readiness and entrepreneurship, engaging employers and trainers to identify and address employment opportunities and related skill gaps in the labor market for each country.
The Program Manager will manage and ensure the successful implementation of the program, including managing staff, activities, and finances. S/he will serve as a representative of the project, liaising with the donor, the Government, and other partners. S/he will be responsible for the program achieving targeted results, and will identify issues and risks related to project implementation in a timely manner and manage appropriate project adjustments.
PRIMARY JOB RESPONSIBILITIES

1. Manages the program:

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  • Plans the program, manages the budget and ensures timely procurement of materials.
  • Plans, organizes, distributes, and coordinates the flow of work.
  • Develops detailed work plans and ensures effective coordination and integration of activities.
  • Ensures staff adherence to activity monitoring schedules.
  • Troubleshoots and resolves challenges and obstacles.
  • Prepares status and progress project reports as required.
  • Supervises, trains, guides, and advises staff.  Makes recommendations concerning employment, termination, performance, and other personnel actions.
  • Ensures that Standards of Conduct, the Employee Handbook, and other corporate and applicable policies, procedures, and schedules are adhered to.
  • Ensures compliance with quality, safety, and environmental standards.
  • Monitors operations throughout the year to ensure adherence to budgetary controls.

1. Identifies and forwards information on potential new business opportunities. Assists with proposal development.
2. Represents CHF. Liaises with key individuals as necessary.
3. Undertakes all other duties and projects as may be assigned from time to time.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to read, analyze, and interpret administrative reports, technical procedures, or governmental regulations. 
• Ability to write reports and procedure manuals, effectively present information, and respond to questions from managers, counterparts, Government representatives, regional CHF staff and HQ staff. 
• Awareness, sensitivity, and understanding of cross-cultural issues particularly in representing a US-based agency. Ability to effectively relate, motivate and work as a team player.  
• Proven successfully ability to successfully manage a team.
• Excellent decision making skills.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment. Self-motivated and able to follow through to end of assignments while meeting goals and deadlines.
• Fluency in English and Arabic, written and oral. Strong English language report writing skills. Ability to write reports, procedure manuals, effectively present information and respond to questions from team members and stakeholders.
• Proficiency with MS Office applications including Word, Excel, and Outlook
• Self-reliance and an ability to work in a challenging and demanding environment.
• Accuracy, attention to detail.
• Ability to read and interpret documents and ability to sit at a computer and operate a keyboard.

EDUCATION and/or EXPERIENCE

• At least 5 years of technical experience working with youth, training, employment, and/or job creation projects, preferably in a senior management role. 
• Demonstrated success working with the private sector, entrepreneurs, trainers, and government stakeholders to achieve improvements in training and job creation;
• Bachelor’s degree in Business, Economic, International Development, Education, or related field.
• Demonstrated success in creating and implementing innovative solutions, and achieving measureable results in the areas of developing partnerships with the private sector, internship and apprenticeship creation, increased entrepreneur access to finance, sustainable entrepreneurship, and increased job placement in the private sector;
• Bachelor’s degree in Business, Economic, International Development, Education, or related field.

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