Office of the Principal Director, OAS, Office of Administrative Services
Closing Date: 29 November 2012 , 5:00 p.m. (1700 Manila Time, 0900 GMT)
Job Purpose:
Strategize the vision and mission of the Office of Administrative Services (OAS) and determine the program and activities it should undertake in support of the mission and business strategy of ADB. Lead the planning, implementation, and supervision of the Office’s goals and work programs in support of achieving effectiveness, efficiency and responsiveness. Anticipate the Office’s resource requirements and priorities and allocate accordingly.Expected Outcomes
a. Leadership and Strategic Management- Establish and communicate the office’s vision, goals, and key results areas (KRAs) in support of ADB’s goals and business strategy, and in compliance with ADB policies.
- Lead the planning, implementation and supervision of the OAS’s work programs as well as monitor the quality of outputs, achievement of long term goals and annual objectives for the Office, including introduction of process improvements, efficiency and responsiveness measures.
- Manage the full range of human resource and staff management issues, including recruitment, performance management, training, and conflict resolution.
b. OAS Operations Management
- Ensure delivery of high quality institutional services to clients and manage facilities and assets efficiently.
- Facilitate effective cooperation with other ADB departments/offices and internal stakeholders.
- Anticipate requirements for and efficiently manage the budget and personnel resources, including performance of service providers.
- Expand the resource conservation program to ensure that sustainability is built into OAS’s operations.
Educational Requirements:
Master’s degree, or equivalent, in Management, Business Administration, Industrial Engineering or related fields. University degree in Management, Business Administration, Industrial Engineering or related fields combined with specialized experience in similar organization/s, may be considered in lieu of a Master’s degree.Relevant Experience And Other Requirements:
- Suitability to undertake the position’s responsibilities at the required level- At least 15 years of relevant professional experience and demonstrated technical competence of the position’s responsibilities
- Sound planning, managerial and administrative skills together with superior interpersonal and negotiating skills, and demonstrated performance in creating, motivating and leading diverse teams of highly qualified professionals
- Proven leadership skills
- Ability to liaise with all levels of Management
- Excellent interpersonal skills
- Excellent oral and written communication skills in English
- International experience working in several countries
Core Competencies:
Application of Technical Knowledge and Skills- Develops and shares new theories and applications
- Develops other specialists in ADB and client organizations as a subject matter expert
- Convinces sophisticated clients to follow ADB's technical advice
- Focuses on creating depth in area of technical expertise within ADB
- Leads complex client negotiations to achieve mutually agreeable outcomes
- Guides others on how to effectively involve diverse groups of stakeholders and clients in strategic planning
- Ensures consistent client satisfaction, particularly in highly sensitive and complex situations
- Proactively manages relationships with decision makers and opinion leaders that contributes to achieving ADB's goals
- Conducts complex analyses and reviews to achieve planned results
- Integrates projects and programs contributing to sector, country, and regional results
- Identifies and plans for future issues in programs and initiatives
- Designs operational processes, resources, and systems, to deliver higher quality results at lower cost
- Manages for results by planning staff resources, implementing, monitoring, and reporting outcomes
- Leads the achievement of interdepartmental or multi-client project goals
- Builds sustainable and productive long-term relationships with strategic partners at Ministerial, Central Agency and Sector level while appreciating differing objectives and concerns
- Actively manages potential team conflict situations before they arise
- Builds a safe environment within teams where staff and clients feel comfortable to openly share differing views and opinions
- Diligently seeks and acts on feedback from internal and external stakeholders
- Consistently provides the appropriate level and amount of communication to internal and external stakeholders
- Develops approaches for information access and the dissemination of relevant knowledge solutions
- Stimulates the formation of novel and useful knowledge products and services
- Acts as a change sponsor to win the support of those who are resistant to Strategy 2020 or organizational changes
- Persuasively communicates the reasons for organization change, addressing concerns and encouraging thinking beyond possible immediate personal inconveniences
- Anticipates the need for changes in policies and procedures to increase the effectiveness of ADB's assistance
- Drives the development of a continuous improvement and openness to change culture throughout ADB
- Ensures consistent and transparent application of staff policies in all situations, even when challenged by stakeholders
- Proactively manages the performance of all staff by delivering meaningful feedback about strengths, development areas, and performance issues at all opportunities
- Prioritizes staff management by building an open and supportive environment where all staff are focused on results, even in difficult situations
- Motivates staff to collaboratively achieve the Office’s results and collectively share achievements
- Considers team strengths, development priorities, and divisional accountabilities, when distributing tasks and accountabilities
- Aligns words with actions
- Seeks opportunities to gain support and buy-in from internal and external stakeholders for ADB's vision, mission and strategy
- Motivates others who are unclear or not aligned with the priorities of Strategy 2020 by explaining the rationale and big picture supporting objectives
- Sought out to assist in aligning the Office's and organizational strategies and work plans with the needs of Strategy 2020
- Consistently involves current and potential stakeholders in designing and managing organizational changes needed to achieve ADB's strategic objectives
- Consistently assumes responsibility for Divisional or the Office’s actions by explaining successes, failures, and proposing remedial actions
- Invests significant time in creating a culture of accountability and responsibility by using experience and advice to guide others
- Share accountability to improve the Division or the Office’s performance and effectiveness
- Quickly manages and resolves situations when accountabilities are not met
- Expresses views and behaves that enforces ADB values and inspires others to follow
- Establishes an environment that encourages open communication and responsible information sharing
- Delivers on commitments, obligations, and promises
- Avoids abuse of power or authority in any circumstance
- Consistently applies and upholds ADB rules and code of conduct
- Takes prompt and consistent action to address unprofessional, improper, or unethical behavior, including possible misconduct and violations to ADB's anticorruption policy
- Acts promptly to address any situations of perceived, potential, or actual conflicts of interest
- Maintains confidentiality of information in accordance with ADB rules
Immediate Reporting Relationships / Other Information:
- Supervisor: Vice President
- The following staff positions may be supervised by the incumbent:
- Administrative Staff
- National Staff
- International Staff
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